Refund policy

Returns & Damage

All sales are final. All Triple S Turquoise pieces are handmade with care and built to last. However, turquoise and other natural stones can be fragile, and I am not responsible for broken stones after two weeks of purchase.

If any silver elements on your piece become damaged, please send a photo to the email listed in the contact section of my website, and we will discuss the best way to move forward. The only elements guaranteed a repair are earring posts that have been damaged.

Triple S Turquoise is not responsible for sizing mishaps on your part. Please ensure you know your correct ring and wrist sizes before placing an order. All rings are specifically sized, and custom sizing requests should be discussed before purchase.

Shipping

Please allow 1–5 business days for your order to be shipped. All orders will receive a tracking number so you can easily track your package.

It is HIGHLY RECOMMENDED that you select signature confirmation on all packages over $200, especially if you live in a residential area with high foot traffic. Triple S Turquoise is not responsible for lost, stolen, or misdelivered packages once they have been shipped. Please ensure your shipping address is correct before placing your order.

Care

Silver naturally tarnishes and develops a patina over time. To keep your jewelry looking its best, I recommend storing your pieces in a dry space with silica packets to help reduce moisture.

While each piece is made with durability in mind, wearing your jewelry in the ocean, during physical labor, or during strenuous or active movement is not recommended.

Take care of your jewelry, and it will last for years to come! 🤍

Thank you for supporting handmade jewelry and Triple S Turquoise.